Mental/behavioral health insurance

Magellan Health Services

HonorHealth’s mental and behavioral health benefits are administered by Magellan Health Services. Every employee covered on the medical plan, and their covered dependent, can access care by calling Magellan Health Services at 800-424-4138. When you call, a customer service representative or care manager will help you select a network provider. If you need immediate assistance, Magellan clinical staff is available 24 hours a day to assist you with finding a provider and obtaining authorization for services.

When authorized, these services may include: Inpatient care, Intensive Outpatient Programs, Partial Day Treatment, Detoxification and Substance Abuse Treatment, Outpatient Treatment with Psychologists, Licensed Professional Counselors, and Licensed Clinical Social Workers.

In accordance with the Hospital Price Transparency Rule we are providing a machine-readable file for Magellan’s Index and Full Rates files. Please click¬†HERE to access this machine-readable Index file and HERE for the Full Rates file.

Magellan Health Customer Service
To schedule a counseling session or to inquire about additional mental/behavioral health services, contact Magellan Health at 800-424-4138 or visit https://magellanascend.com.

Employee Assistance Program (EAP)

As an HonorHealth employee, you and your family members have access to face-to-face emotional or work/life counseling. To find a counselor 24/7, please call 866-676-3524. (They may ask for the Company Field: HonorHealth, Company Name Field is: ABILI).

Learn more about the Employee Assistance Program